Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact our customer support. This may include:

• Your name, email address, and phone number
• Billing and payment information
• Business name and website URL
• Communication preferences
• Any other information you choose to provide

We use the information we collect to provide, maintain, and improve our services. Specifically, we use it to:

• Process transactions and send related information (confirmations, receipts, invoices)
• Provide customer support and respond to your inquiries
• Send promotional communications (you can opt out at any time)
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues or fraudulent activity

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit
• Secure server infrastructure with regular security audits
• Access controls limiting data access to authorized personnel only
• Regular monitoring for suspicious activity

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our platform (e.g., payment processors)
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Chatbulky, our users, or the public

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.

You have the right to access, update, or delete your personal information at any time. You may also:

• Request a copy of the data we hold about you
• Withdraw consent for data processing
• Object to the processing of your data for marketing purposes
• Lodge a complaint with a supervisory authority

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us via WhatsApp support. We are committed to resolving any issues promptly and transparently.